We are dedicated to providing fast and effective support to ensure your social media campaigns run smoothly. Whether you have a question about a service, an issue with an order, or need technical assistance, here’s how to reach us.
For all inquiries related to active orders, deposits, service status, or technical issues, please use our Internal Support Ticket System after logging into your account.
Priority: This is the fastest way to get help, as our support team instantly receives your Order ID and Account details.
Response Time: We aim to respond to all support tickets within 6 hours.
Use this email address only for general inquiries, partnership proposals, or legal/privacy questions that do not require account login.
Email ID: smmdost.com@gmail.com
Purpose: Partnership inquiries, media contact, legal/privacy issues.
Our official registered address for formal correspondence and legal notices:
Address: Building 1256, Ballabgarh, Faridabad, Haryana, India
Note: We kindly ask that you use the Support Ticket System (Section 1) for all service-related issues to ensure the fastest resolution. Physical mail is only for formal communication.
To save time, please check the following common issues first:
Order Not Starting? Ensure your social media account/post is set to Public and not private.
Order Status "Pending"? Check the FAQ page for the maximum pending time (usually 24 hours).
Drops/Refills? Check the Service Description on the main Services page to see if a refill guarantee is included.